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resume
DENISE M. BROOKS, M.A.
2311 Ferndale
Richland, WA 99352
+1 (509) 375 12 15
objectives
Through my project and program management experience, I seek to positively
contribute to the bottom line in a manufacturing/commercial environment
through innovative management geared toward enhanced productivity and
quality as well as reduced costs. Receptive to extensive travel, including
overseas. Prepared to relocate. (Ohio resident, temporarily assigned to
Washington)
qualifications
Over 19 years industrial experience including: automotive, utility, food
processing, aeronautical, rubber and plastics and electronics; encompassing:
- Project and Program Management
- Management/Supervision
- Regulatory Compliance
- Marketing/Customer Service
- Data Collection/Interpretation
- Written/Oral Communication
- Ergonomics/Human Factors
- Safety and Training
achievements
- managed and developed various programs geared toward regulatory
compliance, enhanced productivity and safety/ergonomics.
- specialized in problem solving and customer/vendor/supplier
interface.
- skilled at change management, provision of leadership and excel
at team building.
- assessed effects of work practices and standards upon occupational
safety and health.
- performed ergonomic job analysis, needs assessment, implementation
support, equipment evaluation, and safety analysis.
- developed and presented customized training programs.
- directly demonstrated experience in industry, utilities and
government encompassing conceptual design through documentation.
experience
senior human factors engineer
Human Factors lead for the vitrification plant proposed by BNFL Inc.
to the Department of Energy. The plant, which in essence is comprised
of 5 physical facilities, is in the early design process and this work
is supported through the development of pertinent human factors and ergonomics
design guides and implementation plans. Participates with project groups
such as operations, engineering, control and instrumentation through taking
part in Integrated Safety Management (ISM) processes and control strategy
development. Evaluation of human interfaces, particularly operations and
maintenance, is an ongoing and an iterative process through the evolutions
of design development with a goal to reduce the possibility of human error
through the implementation of good human factors practice while ensuring
regulatory compliance. BNFL Inc. (Onsite Engineering)
senior human factors engineer
Responsible for the Main Control Room Design, Lungmen Nuclear Project
Fourth Nuclear Plants Units 1 & 2, Taiwan Power Company. Responsibilities
include: panels design and layout, verification of accuracy from both
a regulatory and systems perspective while embracing lead-edge technology.
Design basis is the First-of-a-Kind-Engineering (FOAKE); a plant philosophy
based entirely on lessons learned and integration of human factors principles
from the design phase forward. Further contributions involve Graphical
User Interface (GUI) as well as usability studies. Also, serves as the
lead engineer on the control room drawings, verification of implementation
plans, serves on Six Sigma committees and also, contributes to the mock-up
upgrades as well as being responsible for the Remote Shutdown Panels.
GE Nuclear (ENTOR)
production supervisor
Responsible for the tasking, management, and oversight of nearly 100
people in four production departments. Accountable for scheduling, labor/management
interface, personnel issues as well as safety and other training. (GM
Delphi Harrison Thermal)
program/projectmanager
Founder and owner of Integrated Workplace Solutions (IWS). Responsible
for innovative problem resolution in manufacturing environments. Current
work includes human factors support for nuclear and fossil utilities,
human-interface with artificial intelligence and neural network systems,
and ergonomic solutions for a wide-range of industries. Developed an innovative
approach to solving workplace problems that integrates ergonomics with
quality concepts, industrial safety and training, worker wellbeing, plant
automation, and regulatory understanding. Developed programs for ADA compliance.
(IWS)
senior human factors engineer
Responsibilities included human factors support for nuclear and fossil
utilities, control room design reviews, probabilistic risk assessment,
human-interface with artificial intelligence and neural network systems,
and ergonomic solutions for a wide-range of industries. (Advanced Resource
Development Corp.)
human factors scientist
Performed a wide range of industrial ergonomic services. These included:
ergonomic job analysis, development and conductance of training seminars
and programs, evaluation of work stations, job aids, tools and equipment
as well as the provision of recommendations and solutions. Successfully
marketed to and won contracts from several large companies including the
automotive and food processing industries. Specific efforts include: control/prevention
of cumulative trauma disorders (carpal tunnel syndrome) and back injuries;
occupational stress reduction; assessment of physiological and psychological
effects of work demands; litigation discovery support; and accident investigation
and reconstruction. (Universal Energy Systems, Inc.)
staff scientist
Evaluated work standards in the operation of Multiple Letter Sorting Machines
for the American Postal Workers Union. Performed job and task analysis
at many of nuclear utility sites in the United States as an Instructional
Technologist for the industry-wide Shift Supervisor/Senior Control Room
Operator task analysis project for the Institute of Nuclear Power Operations
(INPO). Duties included conducting interviews with utility Subject Matter
Experts (SMEs) to obtain task analysis data. Human factors efforts included:
detailed control room design reviews, design evaluation of instruments
and controls, design and assembly of full-scale photographic mockups of
control panels, blueprint and drawing updates utilizing site visits and
photographs, placement recommendations and so forth. Endeavors also consisted
of: color coding, demarcation, evaluation of mirror imaging, human error
discrepancies (HED's), labels design and development. Established guidelines
and checklists to evaluate annunciator windows. Verification and validation
of emergency operating procedures, using walkthroughs, video recording
analysis techniques, and link analysis. Established and maintained standardized
acronym and abbreviation lists. Formulated human factors standards and
maintenance plan documents. Evaluated work standards and practices regarding
occupational safety and health. Supported various human factors efforts
related to systems, equipment, and products. Supervised, controlled and
administered office functions, including budgetary, employee evaluations,
coordination of contract assignments for the staff of research and technically
oriented personnel. (General Physics Corporation)
research scientist
Air Force Aerospace Medical Research Laboratories Provided support to
the Aviation Vision Laboratory of the Human Factors Division of AFAMRL.
Duties included data collection, statistical analysis, conduction of studies
involving contrast sensitivity, detection, identification, and visual
comparisons. (Synergy Systems Research Laboratories)
Researched animal performance and behavior as a function of pharmacological
agents. Specifically, compounds related to the issue of chemical defense
were administered as independent variables in order to determine their
effect upon performance and physiology. (UDRI)
Co Principal investigator on a series of studies with animal behavior
and performance. These studies dealt with continuous performance baselines,
visual tracking, and circadian rhythms using several species. The most
extensive work entailed feature positive discrimination learning using
negative reinforcement. (Systems Research Company)
Co Principal investigator in studies of animal learning and tracking
performance under stress. Provided special surgical support for studies
in development of heart cups and interaortic balloons Surgical support
and instrumentation for separate studies involving research into neurostimulation,
lateral Gforce effects, rheocardiography, and spinal dynamics, including
data collection and performance of postmortem surgery and analysis. Performed
the surgery required for the preparation, implantation, and maintenance
of sterile portals into the cranial cavity for chronic cerebral mapping
studies. Evaluated current technology in transcutaneous (noninvasive)
blood gas analysis techniques and apparatus. (Systems Research Laboratories)
education
M.A., Business Management, Antioch University, MacGregor School of Business
(1994)
B.S., Experimental Psychology, Wright State University (1983)
Aeromedical Specialist Technical School, Brooks AFB, TX (1980)
A. A., Biological Sciences, Community College of Beaver County, PA (1978)
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