resume

DENISE M. BROOKS, M.A.
2311 Ferndale
Richland, WA 99352
+1 (509) 375 12 15

objectives
Through my project and program management experience, I seek to positively contribute to the bottom line in a manufacturing/commercial environment through innovative management geared toward enhanced productivity and quality as well as reduced costs. Receptive to extensive travel, including overseas. Prepared to relocate. (Ohio resident, temporarily assigned to Washington)

qualifications

Over 19 years industrial experience including: automotive, utility, food processing, aeronautical, rubber and plastics and electronics; encompassing:

  • Project and Program Management
  • Management/Supervision
  • Regulatory Compliance
  • Marketing/Customer Service
  • Data Collection/Interpretation
  • Written/Oral Communication
  • Ergonomics/Human Factors
  • Safety and Training

achievements

  • managed and developed various programs geared toward regulatory compliance, enhanced productivity and safety/ergonomics.

  • specialized in problem solving and customer/vendor/supplier interface.

  • skilled at change management, provision of leadership and excel at team building.

  • assessed effects of work practices and standards upon occupational safety and health.

  • performed ergonomic job analysis, needs assessment, implementation support, equipment evaluation, and safety analysis.

  • developed and presented customized training programs.

  • directly demonstrated experience in industry, utilities and government encompassing conceptual design through documentation.

experience

senior human factors engineer
Human Factors lead for the vitrification plant proposed by BNFL Inc. to the Department of Energy. The plant, which in essence is comprised of 5 physical facilities, is in the early design process and this work is supported through the development of pertinent human factors and ergonomics design guides and implementation plans. Participates with project groups such as operations, engineering, control and instrumentation through taking part in Integrated Safety Management (ISM) processes and control strategy development. Evaluation of human interfaces, particularly operations and maintenance, is an ongoing and an iterative process through the evolutions of design development with a goal to reduce the possibility of human error through the implementation of good human factors practice while ensuring regulatory compliance. BNFL Inc. (Onsite Engineering)

senior human factors engineer
Responsible for the Main Control Room Design, Lungmen Nuclear Project Fourth Nuclear Plants Units 1 & 2, Taiwan Power Company. Responsibilities include: panels design and layout, verification of accuracy from both a regulatory and systems perspective while embracing lead-edge technology. Design basis is the First-of-a-Kind-Engineering (FOAKE); a plant philosophy based entirely on lessons learned and integration of human factors principles from the design phase forward. Further contributions involve Graphical User Interface (GUI) as well as usability studies. Also, serves as the lead engineer on the control room drawings, verification of implementation plans, serves on Six Sigma committees and also, contributes to the mock-up upgrades as well as being responsible for the Remote Shutdown Panels. GE Nuclear (ENTOR)

production supervisor
Responsible for the tasking, management, and oversight of nearly 100 people in four production departments. Accountable for scheduling, labor/management interface, personnel issues as well as safety and other training. (GM Delphi Harrison Thermal)

program/projectmanager
Founder and owner of Integrated Workplace Solutions (IWS). Responsible for innovative problem resolution in manufacturing environments. Current work includes human factors support for nuclear and fossil utilities, human-interface with artificial intelligence and neural network systems, and ergonomic solutions for a wide-range of industries. Developed an innovative approach to solving workplace problems that integrates ergonomics with quality concepts, industrial safety and training, worker wellbeing, plant automation, and regulatory understanding. Developed programs for ADA compliance. (IWS)

senior human factors engineer
Responsibilities included human factors support for nuclear and fossil utilities, control room design reviews, probabilistic risk assessment, human-interface with artificial intelligence and neural network systems, and ergonomic solutions for a wide-range of industries. (Advanced Resource Development Corp.)

human factors scientist
Performed a wide range of industrial ergonomic services. These included: ergonomic job analysis, development and conductance of training seminars and programs, evaluation of work stations, job aids, tools and equipment as well as the provision of recommendations and solutions. Successfully marketed to and won contracts from several large companies including the automotive and food processing industries. Specific efforts include: control/prevention of cumulative trauma disorders (carpal tunnel syndrome) and back injuries; occupational stress reduction; assessment of physiological and psychological effects of work demands; litigation discovery support; and accident investigation and reconstruction. (Universal Energy Systems, Inc.)

staff scientist
Evaluated work standards in the operation of Multiple Letter Sorting Machines for the American Postal Workers Union. Performed job and task analysis at many of nuclear utility sites in the United States as an Instructional Technologist for the industry-wide Shift Supervisor/Senior Control Room Operator task analysis project for the Institute of Nuclear Power Operations (INPO). Duties included conducting interviews with utility Subject Matter Experts (SMEs) to obtain task analysis data. Human factors efforts included: detailed control room design reviews, design evaluation of instruments and controls, design and assembly of full-scale photographic mockups of control panels, blueprint and drawing updates utilizing site visits and photographs, placement recommendations and so forth. Endeavors also consisted of: color coding, demarcation, evaluation of mirror imaging, human error discrepancies (HED's), labels design and development. Established guidelines and checklists to evaluate annunciator windows. Verification and validation of emergency operating procedures, using walkthroughs, video recording analysis techniques, and link analysis. Established and maintained standardized acronym and abbreviation lists. Formulated human factors standards and maintenance plan documents. Evaluated work standards and practices regarding occupational safety and health. Supported various human factors efforts related to systems, equipment, and products. Supervised, controlled and administered office functions, including budgetary, employee evaluations, coordination of contract assignments for the staff of research and technically oriented personnel. (General Physics Corporation)

research scientist
Air Force Aerospace Medical Research Laboratories Provided support to the Aviation Vision Laboratory of the Human Factors Division of AFAMRL. Duties included data collection, statistical analysis, conduction of studies involving contrast sensitivity, detection, identification, and visual comparisons. (Synergy  Systems Research Laboratories)

Researched animal performance and behavior as a function of pharmacological agents. Specifically, compounds related to the issue of chemical defense were administered as independent variables in order to determine their effect upon performance and physiology. (UDRI)

Co Principal investigator on a series of studies with animal behavior and performance. These studies dealt with continuous performance baselines, visual tracking, and circadian rhythms using several species. The most extensive work entailed feature positive discrimination learning using negative reinforcement. (Systems Research Company)

Co Principal investigator in studies of animal learning and tracking performance under stress. Provided special surgical support for studies in development of heart cups and interaortic balloons Surgical support and instrumentation for separate studies involving research into neurostimulation, lateral Gforce effects, rheocardiography, and spinal dynamics, including data collection and performance of postmortem surgery and analysis. Performed the surgery required for the preparation, implantation, and maintenance of sterile portals into the cranial cavity for chronic cerebral mapping studies. Evaluated current technology in transcutaneous (noninvasive) blood gas analysis techniques and apparatus. (Systems Research Laboratories)

 

education

M.A., Business Management, Antioch University, MacGregor School of Business (1994)
B.S., Experimental Psychology, Wright State University (1983)
Aeromedical Specialist Technical School, Brooks AFB, TX (1980)
A. A., Biological Sciences, Community College of Beaver County, PA (1978)